About Solas
Solas Compliance is an AI-powered marketing compliance platform built for regulated industries, starting with iGaming and gambling. We use fine-tuned specialist AI models, not generic LLMs, to review video, images, audio and copy against regulatory requirements across 20+ jurisdictions.
We're nine months into building the category. This role is one of our first senior commercial hires and will work directly with the CEO/Founder.
The Role
We're looking for a Sales & Customer Success Manager to own the full commercial relationship with our clients, from pipeline to close to long-term account growth. This is a hands-on, high-ownership role for someone who wants to learn a regulated B2B SaaS business from the inside and grow into a senior commercial leadership position as the company scales.
You'll work closely with the CEO and CMO across two connected workstreams: bringing in new business, and making sure every client we win gets real value from the platform.
Key Responsibilities
1. Sales
- Build a deep working knowledge of the Solas platform, our specialist AI models, and how they map to client compliance needs
- Own and grow the pipeline across iGaming and adjacent regulated industries
- Run demos, proposals, and pricing conversations, and drive deals to close
- Represent Solas in prospect meetings and at industry events
- Keep CRM and pipeline reporting accurate and up to date, and report progress directly to the CEO
2. Customer Success
- Own day-to-day relationships with a portfolio of enterprise clients
- Ensure correct platform setup for each client (jurisdiction coverage, Policy Vault rules, workflows)
- Act as first point of contact for client questions and issues, resolving or escalating as needed
- Run regular check-ins to track satisfaction and usage, and spot expansion and upsell opportunities
- Feed client feedback into the product roadmap
What We're Looking For
- 3+ years' experience in a fast-paced, client-facing commercial role (sales, account management, or customer success), ideally in B2B SaaS
- Comfortable owning both a sales number and a book of client relationships
- Strong organisational instincts, able to run multiple accounts and deals without dropping the ball
- Excellent communicator, equally comfortable with prospects, clients, and internal teams
- Experience in or genuine interest in iGaming, gambling, or regulated industries is a plus, not required
Why Join Solas
- Join a fast-growing startup at a pivotal stage, with direct exposure to the CEO and every part of the business
- Equity upside
- Work with major enterprise clients
- Real ownership over new business and client relationships from day one
- A genuine path to a senior commercial leadership role as the company scales